Cookies Policy

Cookie Policy

Last updated: 15 July 2026

This Cookie Policy explains how Clear Health Clinic (“we”, “us” or “our”) uses cookies and similar technologies when you visit clearhealthclinic.co.uk.

What are cookies?

Cookies are small text files placed on your computer, tablet or mobile device when you visit a website. They help websites function correctly, remember preferences, maintain secure sessions and understand how visitors use the website.

Some cookies expire when you close your browser, while others remain on your device for a specified period or until you delete them.

How we use cookies

We may use cookies and similar technologies for the following purposes:

Strictly necessary cookies

These cookies are required for the website to operate securely and correctly. They may be used to:

  • Maintain secure website sessions
  • Enable appointment booking and payment functions
  • Remember services or appointments added to your basket
  • Support account login and authentication
  • Prevent fraud and protect the website from security threats
  • Remember your cookie preferences

These cookies cannot normally be disabled through our cookie preference tool because the website may not function correctly without them.

Functional cookies

Functional cookies help provide enhanced features and remember choices you make, such as display preferences or information entered during a booking journey.

Where required, these cookies will only be used after you have made the relevant choice through our cookie banner or preference tool.

Analytics cookies

Analytics cookies help us understand how visitors use our website, including which pages are visited and whether users experience technical problems. We use this information to improve the website and our services.

Where consent is required, analytics cookies will not be activated unless you accept them. Where we rely on a legal exception for limited statistical cookies, we will provide clear information and a simple way for you to object.

Marketing cookies

Marketing cookies may be used to measure advertising performance or display relevant advertising on other websites.

We will only use marketing cookies with your consent. You can reject or withdraw your consent at any time.

Booking, payment and third-party services

Our website may use third-party services to provide appointment booking, account, payment, security, analytics or embedded-content functions. These providers may place or access cookies when you use their features.

Relevant providers may include:

  • Our online appointment-booking provider
  • Payment-processing providers
  • Website security and performance providers
  • Analytics providers, where enabled
  • Embedded content providers, such as maps or videos

Third parties process information according to their own privacy and cookie policies. The cookies currently detected on our website, including their provider, purpose and duration, should be shown in the Cookie Settings panel.

Health and booking information

Cookies are not intended to store detailed clinical information. Information you provide when booking or contacting the clinic is handled separately in accordance with our Privacy Policy and appropriate confidentiality and security requirements.

Your choices

When you first visit our website, you can choose to:

  • Accept optional cookies
  • Reject optional cookies
  • Manage individual cookie categories

Strictly necessary cookies will remain active because they are needed to provide the website and services you request.

You can change or withdraw your choices at any time by selecting the Cookie Settings link displayed on our website.

You may also delete or block cookies through your browser settings. Blocking necessary cookies may affect appointment booking, payments, account access or other website functions.

How long cookies remain on your device

Session cookies are normally deleted when you close your browser. Persistent cookies remain for the period stated in our Cookie Settings panel unless you delete them sooner.

We keep cookie durations proportionate to their purpose and review the cookies used on our website periodically.

Changes to this policy

We may update this Cookie Policy when our website, services, providers or legal obligations change. The latest version will always be published on this page with the date it was last updated.